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We've put together a series of the more commonly asked questions we receive along with answers. Feel free to contact us with any additional questions you may have. We're here to help!
I have just a small job that could hardly be called a renovation. Do you do small jobs?
We understand it's often difficult if not impossible to find someone to tackle the small project. We will gladly provide you with an estimate for even the smallest of jobs.
I'm considering a project but don't know where to begin. Can you help?
We pride ourselves on being helpful. Don't hesitate to contact us if you have questions regarding your building, renovation, or remodelling project.
Is there a charge for an estimate?
No. Free estimates are part of the service we provide.
What will be provided in my estimate?
Your estimate will include a detailed description of the work, an estimate of materials and labour costs, often a basic plan or drawing, and the approximate amount of time it will take to complete the work. We will also go over the estimate with you to ensure you fully understand it. You are under no obligation in any way to commit to the work.
If I decide to go ahead with the work, how long between the time I receive my estimate and the time you start the work?
We will provide you with an approximate starting and finishing date when we submit your estimate. If your job is something very small [like installing a door passage set for example] we can often do it right away or within a few days.
Can I choose a specific time period to do my renovation?
Yes but we strongly advise you call well in advance of the starting date you have in mind.
What about a contract?
We believe a contract or written aggreement is an essential part of any renovation project. A contract simply outlines your renovation project in detail, who is responsible for what, how, when, who, and for how much. We understand that not all jobs require an extensive contract. However, we will still provide you with a written description of the proposed work and an estimate of the cost. When signed by both Cheyne Construction and you, it in essence becomes a contract.
What about Building Permits?
A Building Permit is simply a document that describes and authorizes a construction or renovation to take place in accordance with the plans and specifications that have been submitted for acceptance by the City. It ensures that your project meets minimum standards as outlined in the Ontario Building Code and conforms to any local building and zoning laws.
Will my project need a Building Permit?
In general, a building permit is required for the construction of new buildings and for the repair, alteration, addition, reconstruction, demolition, removal, or relocation of existing buildings. Adding an addition to your house is one obvious example of a building project requiring a building permit. Adding a garage would be another. However, not all projects require a permit and some examples would be window replacement to unaltered openings, kitchen cupboard replacement, replacement eavestroughing. We can tell you if your project requires a permit or you can contact The City of Sarnia, Building Department.
Who looks after obtaining permits?
Usually the contractor or individual in charge of the renovation project assumes responsibilty for ensuring that all permit requirements are met.
What about deposits?
Our general policy is as follows:
On projects over $3000 we usually charge a 15% retainer fee and ONLY on commencement of the work. We do not charge up-front deposits except in the following circumstances.
We will charge a deposit fee when your renovation project requires any product that is being customized to your particular job and would thus prohibit us from returning that product or products for credit. Special order customized items such as windows, counter tops, and kitchen cabinets, would be three examples where a substancial deposit fee would be required to cover the cost of the product or products. We will discuss any deposit requirements with you at the time you receive your estimate.
We also charge deposit fees on items that are special order but not customized to your project. Deposits in this type of situation usually vary between 10% and 20% of the value of the item we have to order. In these cases, the product can be returned for credit but at a nominal charge often called a handling or restocking charge. In some circumstances these fees may be slightly higher if a supplier is charging a freight delivery fee. Specialty building products such as wood sidings often carry this non-refundable fee.
If your project requires deposits as above than it will be part of a written agreement signed by Cheyne Construction on our end and the individual[s] responsible for payments on your end.
Have more questions?
Use our Contact Us. page. It provides several different easy ways to get in touch with us!
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